ChronoPill Help Center

Everything you need to get the most out of ChronoPill.

Getting started

Time-saving settings

Earlier versions grouped these shortcuts under a Super Lazy Mode switch. Each one now sits next to what it changes, with its own switch (Premium). After the update, a shortcut that was off because Super Lazy Mode was off stays off.

Frequency and meal timing are filled only from the product's official dosage text, for everyone. ChronoPill never infers a condition from your medications.

One notification per dose time

When several doses of the same person are due at the same time, ChronoPill sends one notification for that time, for example 08:00, 3 doses. The doses are listed in the notification unless Discreet mode hides the names. A dose alone at its time keeps its own notification.

• Taken (3) records every dose of that time that is still open.
• Snooze reminds you of these doses later.
• After Taken, Undo puts these doses back as not recorded and restores the stock.

On Android, Undo stays available for 10 seconds. On Apple Watch, a dose time arrives as one wrist reminder with Take all and Snooze. On Android, the notification reaches a paired watch like any other notification.

One notification per dose time is free, on iPhone, Apple Watch and Android.

Live Activity for dose times Premium

On iPhone, the Live Activity shows the next dose time on the Lock Screen, for example 08:00, 3 doses, with the medication names unless Discreet mode hides them. It also appears in the Dynamic Island on iPhone models that have one, and in the Smart Stack of a paired Apple Watch.

Taken records the open doses of that time and Snooze reminds you later. After Taken, Undo stays available for 10 minutes. The activity then moves on to the next dose time of the day. Your iPhone asks to be unlocked before these buttons act.

Doses whose reminders you paused during a status are left out of the Live Activity.

Turn it on

Discreet mode

Discreet mode hides medication and person names on the Lock Screen and in notifications. On iPhone it also covers widgets, the Live Activity and Apple Watch. Inside the app, after Face ID or your passcode, you still see the full information.

Turn it on

• iPhone: Settings > Privacy > Discreet mode.
• Android: Settings > Data & Privacy > Discreet mode.

Discreet mode is on by default when ChronoPill is installed for the first time. If you already used ChronoPill, your current setting is kept and Today shows a one-time notice with a button to turn it on.

iPhone: hide names during a Focus

To hide names only while a Focus is on, open the iPhone Settings app, go to Focus, choose a Focus, add a Focus filter for ChronoPill and turn on Hide names. While that Focus is on, ChronoPill notifications show no medication or person names. Reminders still arrive on time.

Differences between iPhone and Android

• iPhone: Discreet mode covers the Lock Screen, notifications, widgets, the Live Activity and Apple Watch, and a Focus filter can hide names during a Focus.
• Android: Discreet mode hides medication and person names on the lock screen, in notifications and in the home screen widget. Even with Discreet mode off, each ChronoPill notification has a version without names that Android shows on the lock screen when your phone is set to hide sensitive notification content. Android has no Focus filter: the Discreet mode switch is the only control.

Quiet hours

ChronoPill does not read sleep data from Apple Health. In Settings > Notifications, you can set a quiet hours window yourself (Premium): reminders that fall inside it are moved to the end of the window, the same way for every medication. A moved reminder brings that dose closer to the next one.

Set it up

Settings > Notifications: turn on Defer reminders during quiet hours and choose the start and end times.

Religious fasting auto-prompt

On the first day of Ramadan (Islamic calendar month 9 day 1) or Yom Kippur (Hebrew calendar Tishrei 10), ChronoPill raises a one-tap alert offering to switch Fasting Mode on for the appropriate window.

The prompt fires at most once per day per fast, and only when Religious fasting auto-prompt is on in Settings > Fasting Mode (Premium).

Travel auto-prompt

When your device detects you are in a country different from your stored home country, ChronoPill offers Travel Mode for that destination. Tapping Activate Travel Mode downloads the destination's medication reference database so you can scan local boxes and see products with the same active substance as your home medications, for information (your pharmacist decides).

Symmetric prompt fires when you return home and Travel Mode is still on.

Both prompts appear only when Travel arrival prompt is on in Settings > Travel Mode (Premium).

Apple Watch wrist double-tap

On Apple Watch Series 9 / Ultra 2 and newer running watchOS 11, you can mark a dose taken with the system double-tap gesture (touch your index finger and thumb together twice). ChronoPill's Take button is registered as the primary action.

Older Apple Watch models keep the normal tap-on-screen behaviour.

Reminder health

Reminder health lists the phone settings that can stop or delay dose reminders. Each check states its result in words (No issue, Affects reminders or Stops reminders), and a Fix button opens the matching settings screen when there is one. It reads these settings on your phone only: nothing is sent.

Open it in Settings > Notifications > Reminder health, on iPhone and on Android. When a setting stops reminders, a one-line card also appears on Today.

Checks on iPhone

• Notifications, alerts, sounds and Lock Screen display for ChronoPill
• Time Sensitive notifications and Scheduled Summary
• Background App Refresh and Low Power Mode
• The Apple Watch app, when an Apple Watch is paired
• When reminders were last refreshed

Checks on Android

• Notifications for ChronoPill and the importance of the dose reminder channel
• The Alarms & reminders permission
• Battery optimization and background restrictions
• Do Not Disturb
• When reminders were last refreshed

Scheduled until, and a test reminder

The screen shows the date until which dose reminders are currently scheduled, so you can see how far ahead they go.

Send a test reminder to see how a dose reminder looks on your phone. It arrives about 10 seconds later, shows no medication name and records nothing.

Doses not recorded as taken

In the Insights tab, this section counts the scheduled doses that were not recorded as taken during the selected period. The counts are grouped by the reason chosen when a dose was skipped (I don't have it, I couldn't take it, or no reason given), by scheduled time and by weekday. The section shows counts only.

Links under the section open Reminder settings, Stock and Reminder health. On iPhone, Stock opens My Pharmacy (Premium); on Android, it opens the Meds tab.

On iPhone, you can also turn on a Count reminder (Premium) in Settings > Notifications. It is off by default. You choose the number, and Today shows a note when that many doses in the last 7 days are not recorded as taken.

Weekly recap

Once a week, Today shows a recap card with the number of doses recorded as taken over the past week and your streak in days. It is available on iPhone and Android, and you can dismiss it.

In calm mode, the recap card shows no percentage and no streak.

Calm mode

In Settings > Interface, turn off Show progress numbers to use calm mode. It hides percentages, streaks and celebrations:

• Today shows no celebration. When every dose of the day is recorded, it simply says No doses left today.
• The weekly recap shows no percentage and no streak.
• Statistics show no streak cards and no adherence percentage.
• The Doctor Report shows the counts of recorded doses, without a percentage.
• On Apple Watch, the streak page shows how many doses are recorded today instead.

Your doses, your records and your reminders are unchanged. The setting is kept on each device. Calm mode is free, on iPhone and Android.

24-hour day dial

On Today, a 24-hour dial shows the doses of your day: 00:00 is at the top and the dial turns clockwise, in every language. The ring takes the colors of the sky through the day, the part of the day already past is lit, and a bright dot marks the current time. Each scheduled dose has a badge on the ring at its time, and its icon tells what is recorded:

• Check mark: taken
• Minus: skipped
• Ring with a dot: still to come
• Dashed ring: time passed and not recorded

The centre shows in large type how many doses are recorded, for example 3 / 5, and the time of the next dose. The dial never shows a percentage, a medication name or a person name. In Discreet mode the badges use a single neutral color, and the glow around the current time stays still when reduced motion is on.

Meals appear as a cutlery icon just outside the ring. They are deduced only from the doses you linked to a meal (before, with or after a meal): doses within an hour of the first one count as one meal, placed at their average time. The dial never asks for or guesses your meal times.

The dial replaces the progress ring on iPhone and Android. A compact version, where filled means taken, slashed skipped, hollow still to come and open ring not recorded, appears on the Today page of the Apple Watch app and on the small Home Screen widget, which are free, and on the circular watch complication, which stays Premium.

My Pharmacy and stock

Each medication sheet shows its stock as a small battery, with the days of supply written next to it (or the count, when days cannot be worked out). It is calculated only from the count you entered and the schedule.

Short labels under the battery describe your record, for example Count confirmed 3 days ago or Expiry not recorded. After checking the box, tap The count is right: today becomes the date of your last check. Saving a new count does the same. Recording a dose as taken never does.

The battery, the labels and The count is right are free, on iPhone and Android.

My Pharmacy (Premium)

My Pharmacy groups your medications by what you recorded: expired, expiring within 60 days, low stock according to each medication's own low-stock setting, in stock, and no inventory data. Records to confirm lists the counts you have not confirmed for a number of days you choose (30 by default, from 7 to 180) and the stocked medications with no expiry date recorded. Tap a medication to update its count or record its expiry date.

• iPhone: Settings > Tracking > My Pharmacy.
• Android: new, open it from the My Pharmacy card on the Meds tab.

Status days

Status days mark a period when you are away, or when someone else gives the doses. There are two statuses: Away, and Doses given by others. You set them yourself in Settings > Tracking > Status days, with the person, the status, the first day and the last day. ChronoPill never suggests a status.

The doses scheduled on a status day are left out of statistics, the weekly recap, the streak and the Doctor Report. Your records keep their real state, and no dose is marked as missed on those days. A status day neither adds to your streak nor ends it.

Today shows a chip while a status covers the day. History shows a labeled band on those days, and the statistics calendar marks them. The Doctor Report says how many scheduled doses it does not count, with the status and the dates you set.

Reminders keep ringing on status days, unless you pause some of them in the status (see below). Status days are free, on iPhone and Android.

Pause reminders during a status

When you create or edit a status, you can turn on Pause reminders for some medications. It is off by default and the list starts empty: you pick each medication yourself.

On the days of the status, only the reminders of the medications you picked stop, on iPhone, Apple Watch and Android. In the list of status days, the status shows Reminders paused at your request until its last day. The Live Activity leaves those doses out.

After the last day, the reminders come back on their own. A notice without names, Reminders are back., arrives at 08:00 the next day; on Android it can arrive up to about 15 minutes later. On iPhone this notice can be left out when many reminders are planned; the reminders come back anyway. When you end a status early or delete it, the reminders come back right away.

The pause is free, like status days.

Dose notes

You can add a short note to a dose when you skip it or enter it later, and add or edit the note of any dose from History. The note is shown word for word under the dose.

History also shows how a dose was recorded, for example Logged from a notification, Logged from Apple Watch or Entered later.

In the Doctor Report, Include my notes is off by default. When you turn it on, your notes are added word for word at the end of the report. On iPhone, a preview is shown before you share it.

Notes and the way doses were recorded stay on your device. They are part of your encrypted backup file and of your data export, and are never sent to analytics or to the caregiver dashboard. Dose notes are free, on iPhone and Android.

Prepare a visit

In Settings > Health > Visits, add the visits of each person: date and time, doctor, reason, place, an optional reminder and the questions you want to ask. Mark a visit as completed or canceled afterwards. Visits are free, on iPhone and Android.

Type at least 3 letters of a doctor or practice name to see matching places (Apple Maps on iPhone, Google Maps on Android): choosing one fills in the name, the place and the phone number. Add to Calendar opens your calendar's own event screen, filled in with the date, the doctor, the place and the reason; you save it there, and ChronoPill does not read your calendar. In France, Germany, Austria, Switzerland and Italy, a button opens Doctolib to book online.

Prepare this visit

Open a visit to see what was recorded since the person's previous visit, or over the last 30 days when no earlier visit is recorded:

• Doses recorded as taken, skipped and missed
• Every reaction and every dose note of the period, word for word, in date order
• Medications whose stock runs out within 30 days, based on the counts you entered
• Your questions

Nothing is selected, ranked or highlighted. For a visit still to come, you can also export the Doctor Report for exactly this period (Premium, like the Doctor Report).

Visit reminder

The visit reminder only says Visit reminder and You have a visit soon. It never shows the doctor or your medications.

Dose reminders always come first. On iPhone, a visit reminder is scheduled only in the room left after dose reminders. On Android, visit reminders use the Other reminders notification channel and can arrive up to about 15 minutes after the chosen time.

Check-ins Premium

Check-ins are optional notifications at the times you choose, in Settings > Notifications > Check-ins. They are off by default, and Turn off all check-ins stops them all at once.

• Morning plan: the number of doses of the day and the first and last time, for example Today: 4 doses, 08:00 to 22:00. Never a medication name.
• Evening check-in: a neutral reminder to open ChronoPill in the evening. It never mentions a missed dose.
• Weekly check-in: once a week, on the day and at the time you choose.

Check-ins never take the place of a dose reminder. On iPhone, when your dose reminders use all the notification room iOS allows, check-ins wait until there is room, and the Check-ins settings say so. On Android, check-ins use their own Check-ins notification channel and can arrive up to about 15 minutes after the chosen time.

On iPhone, check-ins replace the daily summary. If you had the daily summary on, it becomes a morning plan at 07:00 without medication names, and Today shows a one-time notice.

Siri and Shortcuts (iPhone)

You can use ChronoPill with Siri or the Shortcuts app. Say one of these phrases:

The phrases work in every language of the app, and the same actions are available in the Shortcuts app.

The answers are facts from the data on your iPhone: the time of the next dose, the doses still open today with their times, the time the last dose was recorded, or the units left from the stock you entered with the date they last until. Skip asks for one of the two reasons of the app, I don't have it or I couldn't take it, and records it. Snooze moves the reminder of the dose later, by the snooze length set in the app.

If the medication name you say matches medications of more than one person in your profiles, Siri asks which person the dose is for before anything is recorded. Siri asks you to unlock your iPhone before it runs any ChronoPill action. When Discreet mode hides names, the Shortcuts app lists medications and doses under neutral titles.

Siri requests are handled by Apple and may be processed on Apple's servers. ChronoPill looks up the medication in the data on your iPhone and records the dose there: nothing is sent to the ChronoPill server. ChronoPill does not share your doses with Siri Suggestions and does not add them to Spotlight search. Siri and Shortcuts are free.

App icon shortcuts (Android)

Touch and hold the ChronoPill icon to open one of three shortcuts:

• Log next dose: shows the next dose and records it only when you tap Record.
• Today: opens the Today tab.
• Scan a barcode: opens the scanner and looks up the code in the data on your phone.

These shortcuts are free.

Medications from Apple Health (iPhone)

On iPhone with iOS 26 or later, ChronoPill can import the medications you keep in Apple Health. Turn on Import my medications in your health profile, under Medications from Apple Health, for example while setting up the app after installing it. Apple Health then asks which medications to share with ChronoPill, and you can change that choice at any time with Choose the shared medications.

It works one way only, from Apple Health to ChronoPill: Apple does not let apps add medications or doses to Apple Health. A medication shared from Apple Health appears in ChronoPill under its Apple Health name. A medication with the same name already in ChronoPill is linked, never duplicated. A medication archived in Apple Health is stopped in ChronoPill, and its history is kept.

Apple Health gives apps the name, nickname, form and medical codes of a medication, never its strength or its schedule. ChronoPill fills in the form (tablet, capsule...) and, when the official database of your country carries the same RxNorm code as Apple Health, the official name, active substance and strength of that product. No country database carries these codes yet, so the official product is not filled today. Your Apple Health nickname and any name you set in ChronoPill are kept.

When Apple Health does not say which exact product a medication is, its page in ChronoPill shows Link to the official product. It opens the add-medication form on that medication, with its name in the name field: pick your product in the list under the name, as when adding a medication, and check the other fields. Saving completes the imported medication instead of adding a new one; its history and its link to Apple Health stay, and a stock count it already had is kept.

Apple Health does keep a record of every planned reminder, even one you do not answer, with its time and the number of units to take. When the two last full days show reminders at the same times (up to four a day), ChronoPill sets the same daily reminder times, and the number of tablets, capsules or other units per intake when Apple Health counts them. A schedule started today, on some days of the week only, in cycles or being changed is not copied: you set those reminders in ChronoPill. Reminder times you set in ChronoPill are never replaced, and no time or dose is ever made up. Apple Health may still remind you as well.

A dose you log in Apple Health at the time of a ChronoPill reminder, taken or skipped, is recorded in ChronoPill, with the line Logged in Apple Health in History. A dose logged as needed, or at a time that matches no ChronoPill reminder, is not recorded. ChronoPill picks up changes when you open it, in the background, and as soon as Apple Health reports a new dose.

In the Apple Health section of the health profile, ChronoPill takes your date of birth, sex, height and weight from Apple Health each time you open the profile. A value you change in ChronoPill stays yours; turn a field off to take it from Apple Health again. ChronoPill never writes to Apple Health.

This import does not exist on Android: Health Connect has no medications. It is free.

Manual by design

ChronoPill never computes or converts a dose, and never fills a value the product's official posology text does not state. You always confirm every value explicitly.

Caregiver dashboard (iPhone, Pro)

In Settings, the caregiver dashboard creates a code, a link and a QR code that a family caregiver opens on chronopill.com to see your adherence, medication list and low-stock alerts. The data is encrypted on your iPhone with a key that stays in the link: our servers cannot read it.

A code created with an earlier version of the app uses a key derived from the code itself, which our server also receives: the app offers to replace it with a new code. Deleting your account in the app on the iPhone that shares the dashboard also deletes the share. If you delete your account another way, tap Revoke access first.

When you create the code, you choose how long the caregiver can see it: 24 hours, 7 days, 30 days or until you revoke it. When the time is up, the online copy is deleted and the code stops working. Revoke access deletes it at once.

Each time your caregiver opens the dashboard, only the time is recorded, never their device or location. ChronoPill notifies you when it next refreshes and lists the recent views on the caregiver dashboard screen. A code created before this update has no time limit or view list: create a new code to get them.

Back up and restore your data

Your medication data stays on your device and is excluded from iCloud, Google and device backups. To keep a copy, open Settings > Backup and create a backup file: it is encrypted on your device with a password you choose, and you decide where to save it (for example Files, iCloud Drive or Google Drive). ChronoPill never uploads it and never receives a copy.

To restore, open Settings > Backup, choose the file and enter its password. After you confirm, the file replaces the data on this device. A safety copy of the previous data is kept for 7 days so you can undo the restore.

Keep your password safe: a backup whose password is lost cannot be opened or recovered, by you or by ChronoPill. iPhone, iPad and Android use the same backup format.

ChronoPill on iPad

ChronoPill runs on iPad with iPadOS 18 or later. An iPad keeps its own medication list: ChronoPill does not sync between your iPhone and your iPad.

To move your data from one device to the other, create an encrypted backup file in Settings > Backup and restore it on the other device. Restoring replaces the list on that device.

An Apple Watch pairs with an iPhone, so the Apple Watch app works with ChronoPill on iPhone.

Delete your account

If you created an account, you can delete it in the app on iPhone and Android (Settings > Account > Delete Account) or by email.

How to delete your account and what is deleted

FAQ

I turned on the Live Activity for dose times but I see nothing on the Lock Screen.

Check, in order: (1) Live Activity for dose times is on in Settings > Notifications in ChronoPill (Premium). (2) Live Activities are allowed for ChronoPill in the iOS Settings app: when they are not, ChronoPill shows a line under the toggle. (3) At least one dose time is still open today. (4) You opened ChronoPill after turning it on: the activity appears after you open the app.

Where is my medication data stored?

On your device, encrypted at rest, and excluded from iCloud, Google and device backups. To keep a copy or move to a new phone, create an encrypted backup file in Settings > Backup, protected by a password you choose, and save it wherever you like. ChronoPill never receives it. See our Privacy Policy for the full picture.

I am on Apple Watch Series 6. Why does the wrist double-tap not mark my doses taken?

The wrist double-tap gesture requires Apple Watch Series 9 / Ultra 2 or newer plus watchOS 11. On older Watches, tap the on-screen Take button as usual.

Don't have ChronoPill yet?

Free download. In-app purchases optional.